ATTENTION: NEW WOMEN'S TOMMY HILFIGER HAS LANDED
Free Click & Collect Available
NEW SEASON DISCOUNTS ON ELLESSE
RATED EXCELLENT ON TRUSTPILOT

Click & Collect

1. Select an Item

Once you've selected your item, continue through to the checkout and select Click & Collect as a delivery option. Select a store and checkout like usual.

2. Wait to Hear From Us

We'll let you know when your item is available for collection on your account order page. We'll also send you a 'Ready To Collect' email when your item is ready and waiting for you at the store.

3. Pick Up Your Order

Once you recieve your 'Ready For Collect' email, head to the store to pick up your items. Bring a copy of your email or a valid photo ID. Ask any member of staff for your order.

More Information

Click & collect is FREE from your chosen Robert Goddard store. The service operates every weekday, so any weekend order will be ready for collection early the following week.

When do I need to order for Click & Collect? 
Place your online order today and we’ll deliver it to your chosen Robert Goddard store within 48hrs of your purchase. 

How will I know when my Click & Collect order is ready?
We'll send you an email when your order is ready, confirming your chosen store.

What do I need to bring to collect my order?
Bring your web order number from your email confirmation.

Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your web order confirmation and full name/address. 

How long will you hold my order?
We’ll hold your order in store for 7 days, after which we’ll return the order to the warehouse and refund your account. Please note that this may take up to 14 days to process once the order has left the store.

What time shall I pick up my order?
Any time after 3pm, unless you are informed sooner. It’s best to wait for our email confirmation before you set off. Please check the opening times of your chosen store as they all differ.

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