When do I need to order for Click & Collect?
Place your online order today and we’ll deliver it to your chosen Robert Goddard store within 48hrs of your purchase.
How will I know when my Click & Collect order is ready?
We'll send you an email when your order is ready, confirming your chosen store.
What do I need to bring to collect my order?
Bring your web order number from your email confirmation.
Can someone collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your web order confirmation and full name/address.
How long will you hold my order?
We’ll hold your order in store for 7 days, after which we’ll return the order to the warehouse and refund your account. Please note that this may take up to 14 days to process once the order has left the store.
What time shall I pick up my order?
Any time after 3pm, unless you are informed sooner. It’s best to wait for our email confirmation before you set off. Please check the opening times of your chosen store as they all differ.