Delivery
Please be aware, our couriers do not operate over the weekend. When you reach the checkout, an estimated delivery date will be given depending on the delivery option chosen.
Orders placed before 10 am (Monday to Friday) will be dispatched the same day. All orders placed after 10 am will be sent out the next working day.
Please note, same day dispatch is not always possible during busy periods, the early days of a sale/promotion or should your order be delayed due to further security checks.
Please be aware that we are reliant on our couriers to deliver your order within the timescales specified. We, therefore, cannot be held responsible for delayed deliveries, unless stated otherwise. We will always do our best to resolve any delivery queries as quickly as possible through our customer service team.
We are unable to re-send items that are in transit. Undelivered items must be received back before we can resend or refund. Lost in transit parcels are escalated to our courier partners and refunds or replacements are processed once the case can be closed. This usually takes 15 working days for UK and 30 days for rest of world.
Our Delivery Options:
Click and Collect at your chosen store- FREE: Order before 10 am and we'll deliver to your chosen Robert Goddard store, ready for you to collect within 48hrs.
DPD Standard Delivery- UK (Including Northern Ireland) - £3.99: You will receive your parcel within 2-3 working days.
DPD Next Day Delivery- UK (Including Northern Ireland) - £ 6.99: Order before 10 am and receive your parcel the next working day. Order after 10 am and receive it the following day.
European Delivery- £11.99: You will receive your parcel within 3-5 working days.
International Delivery- £19.99: You will receive your parcel within 5-8 working days.
(Individual estimated delivery dates are available at the checkout)
