Click today & collect in store at a later date!
Are all stores offering Click and Collect?
Absolutely! Just select your nearest store at the checkout. (Click here for store locator.)
What time can I collect my order?
We will contact you when your order is ready to be collected. This will usually be between 10am - 1pm Mon-Sat. From that point, you may pick up your order any time the store is open.
How long does it take for my Click and Collect to arrive?
Your free click & collect order will be available to pick up within 2-3 working days.
How will I know when my Click & Collect order is ready?
A member of staff will contact you as soon as your order is ready for collection.
What do I need to bring to collect my order?
Just bring your web order number from your email confirmation (and yourself of course!)
Can someone else collect on my behalf?
We're happy for someone else to collect your order, but to prevent fraud, the person you've nominated must present your web order confirmation and full name/address.
How long will you hold my order?
We’ll hold your order in store for 14 days, after which we’ll return the order to the warehouse and refund your account. And You'll be missing out on some expertly selected designer fashion.
What if I'm self-isolating?
If you have any symptoms of Covid-19 or are self-isolating then please do not visit the store. Just contact our customer service team who will be happy to look at alternative options for you or hold your item for a longer duration. We also hope you feel better soon!